Overall purpose of the job
To handle all forms of enquiries, provide quotations and process orders for customers via telephone, email and deal with on a face-to-face basis.

Location of Job
Telford, TF1 7ES

Key tasks to be completed by the job holder
Answering telephone, dealing with customer enquiries, quotations, sales orders etc.
Pick and pack sales orders or branch transfers.
Serve on the trade counter.
Grow and maintain customer relationships with new and existing customers.
Provide the best customer service in our industry, always going “the extra mile.”
At all times adopt an “upbeat,” positive attitude and to act in a courteous and professional manner when dealing with customers, suppliers, and other staff.

Description of the Person
Proven knowledge of products & experience of sales within electrical wholesale industry is preferred but not essential.
Have a strong, positive and enthusiastic work ethic with excellent communication & problem solving skills.

Personal Effectiveness
Should always maintain a professional appearance in accordance with the job at hand.
Takes personal responsibility for actions.
Takes initiative to develop their own skills, knowledge, and behaviour.
Is cooperative and supports the branch team.

Teamwork
Is cooperative and supports the branch.

The above list of duties is general, and you may be called upon to perform other duties dependent upon Management instructions.